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Returns & Exchanges
If you are not completely satisfied with your purchase, you may return your equipment within 30 days of delivery, provided it is in original condition and packaging.
1
Initiate Request
Email our support team with your order number and reason for return to receive a Return Authorization (RA) number.
2
Pack Securely
Disassemble the equipment and place it back into its original crates or boxes to prevent damage during transit.
3
Schedule Pickup
We will arrange for our specialized freight carrier to collect the item from your location at a scheduled time.
4
Receive Refund
Once our warehouse inspects the returned unit, your refund will be processed to your original payment method, minus shipping fees.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing